GO ANYWHERE ELSE would give the service department zero stars if i could sold me the wrong transmission fluid for my truck it put the truck into limp mode which caused the pcm to fail but they won’t cover the cost at all 1600 bucks out now just because I went to this ford dealership.
It is very disappointing to buy a car and find out later on that the sellers went far and beyond to hide the odor of smoke in the car. The service was not bad. But it was also very disappointing to pick up the car dirty when I get the keys after I bought it. They didnt detail the vehicle and they were 100% completely ok with handing in the vehicle in conditions where dirt was evident. Simply unacceptable practices and service. I do not recommend doing business here!
Replaced my fuel pump and now the fuel gauge is not working.Took it back three times.Said it was fixed but was not.Said tested the cluster on the first visit and said it was working. Now after the third time they decided it is the cluster (not sure if it even made it into the shop this time.Solved it in an hour when they couldn't the first time.Service manager said how do we know we broke it and that it was working when you brought it in" Now I am just a liar.. Stay away .... FAR FAR AWAY !!!!!
I was treated as a valued customer. My time was not wasted at all and I got very good service. I will definitely recommend Marlborough Ford to my friends and family because of their quality service.
