Details
Information
Reviews
Location

Features

  • Restaurant With Parking,

Atmosphere

  • Casual,

Products and Services

  • Good For Groups,

Languages Spoken

  • English,
Location
2401 Bloor St W, Toronto, ON M6S 1P7
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Dark Horse

How would you rate this business?
2.7/5
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Restaurantica12
By

Service with a smile? No service, period!

A Dark Horse should be renamed The Black Sheep. The service is truly abominable, which is a shame considering its shady, people-watching patio and the good selection of beer it offers. My husband and I were there for a late afternoon lunch during the Ukrainian Festival. We were there for over 1.5 hours--not out of choice, but because we waited 30 minutes for our drinks, 30 minutes for our perogies, and 30 minutes for sour cream for our perogies. Absolutely inexcusable. My husband spoke to the manager, who meekly admitted the place was understaffed. So? That's HIS problem, not ours. Do not patronize this pub--obviously, customer service is not a high priority--no, correction, it is not a priority at all!

Atmosphere: 2/5
Food: 3/5
Service: 1/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

If you can't take the heat, get out of the...

If you can't take the heat, get out of the kitchen. It's summer for crying out loud. They should get their act together and staff up properly. We stood by the front door, knew there was a two seater outside for us and waited for attention from one of the rushing wait staff. Each one of them passed us by without a word. We went inside to sit and it smelled so bad we could not stay in doors. When we finally got attention it was because we almost tripped one of the wait staff coming out the door. How rude she was to us! We told her there was a table for two, could we take it and her response was so unwarranted that we just left. I am a regular and live in the area and have been to the restaurant quite happily before. These people were clearly not ready for volume - it's summer. They know they will be busy. It's no way to treat a customer even if you are busy. Acknowledgement is a start to good communication between customer and staff. Not sure I will be inclined to go back after leaving with a bad taste in my mouth!!

Atmosphere: 1/5
Food: 1/5
Service: 1/5
Are you the owner? Reply or Contact YP

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