India is one of the fastest growing electronic payments economies in the world. With years of global payments industry experience, we have the expertise and local presence to facilitate rapid growth in this dynamic market.
Been using this company since I started my business 7 years ago. I have had no problems other than some emailing issues once in a while with settlement reports and was resolved quickly and completely with a phone call. I had a machine brick during an update, my service rep drove 4 hours and installed a new machine for me that day, I had near zero interruption in service. I have been trouble free compared to some of the others around me using various other providers.
I would rate them -100 based on the very poor customer service and ability to get resolution from the security department. Held up $275 K in my funds with no information as to why and spent two weeks and hours on the phone trying to get resolution. Very very poor financial partner.
This outfit is a front for a US operation. My experience is that their equipment fails connectivity and their rates are not competitive. First Data does not respect the Code of Conduct for the Credit and Debit Card Industry in Canada in my experience, likely because they are outside of Canada. They have a non-arms length US-based leasing company for their equipment. Their customer service is confrontational. Be wary!
