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Everytime we visit this restaurant the staff is incredible. This past visit the owner was trying out peach margaritas and gave everyone at the bar a good size sampler while we waited for our table. The food is always served hot! You can tell that almost everything is made in house from fresh ingredients. I find everything at Bella Jacks to be very flavourful - keep up the great work :)
A friend recommended this place to us so we decided to give it a shot while we were down in St. Thomas for the evening. The service was friendly and quick and the atmosphere was nice, but the food just wasn't good enough to get me to come back. My Steak chimi was tough and was filled with so much cheese that any other flavours were irrelevant. My refried beans also came layered in cheese. It seems like the chef isn't very confident in his recipes and over uses cheese to hide the lack of flavour. My wife's steak fajitas were also bland. I know this is going to sound strange but the steak actually tasted like beef. What I mean by that is that the meat wasn't seasoned at all. No salt and pepper, no mexican spices, nothing. I admit that perhaps my standards are a little high as we just returned from a vacation in the southern US and had some awesome Mexican food. It's hard to come back to Canada and find anything that resembles real Mexican food. However I feel that Bella's doesn't even meet the levels that other Mexican places in London set, so I can't see myself making the drive again in the future.
Rob & Diane and staff make Bella Jacks everything that it is. I can't believe anyone could write a bad review about this restaurant. Not only do we visit atleast monthly, we also have our staff Christmas party at Bella Jacks where they treat us like family. I think I have had just about everything on the menu and have never been disappointed. Fair price for great food. Elgin Chrysler loves Bella Jacks!
After reading a couple of the reviews I was a bit skeptical. Wow was I impressed. This place was fantastic. The service was lightning quick and they were very friendly. We will be back again for sure. Very well done.
Extremely long wait, much longer then the hosts said. Sat at bar for more then an hour, unfortunately bar atmosphere wasn't very friendly, staff behind bar seemed stressed and anti-social. Drinks were fantastic and food was almost worth the wait. Staff should work on social skills.
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