Pacific Bindery is a finishing and bindery services company that has built a strong reputation as a post-press services organization known for excellent quality, efficient services and quick delivery.
Delayed jobs with major quality issues... Addressing the issues led to really rude responses including - sorry to say that, but everybody needs to know - lying about phone conversations which had never taken place and other excuses to justify the bad quality (apparently someone from the management was copied bcc in the emails). We have never experienced this kind of customer service in a professional setting before. Watch out!
We are sorry to hear that you were unsatisfied with the quality and the service of our work. We'd like to receive the details of the problem so that we can better address them. Please contact us
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